Chapter
7
USE
THE BEST TOOLS
Men
in engaging employees should be careful to get the best.
Understand, you cannot have too good tools to work with,
and there is no tool you should be so particular about
as living tools. If you get a good one, it is better to
keep him, than keep changing. He learns something every
day, and you are benefited by the experience he
acquires. He is worth more to you this year than last,
and he is the last man to part with, provided his habits
are good, and he continues faithful. If, as he gets more
valuable, he demands an exorbitant increase of salary,
on the supposition that you can't do without him, let
him go. Whenever I have such an employee, I always
discharge him; first, to convince him that his place may
be supplied, and second, because he is good for nothing
if he thinks he is invaluable and cannot be spared.
But
I would keep him, if possible, in order to profit from
the result of his experience. An important element in an
employee is the brain. You can see bills up, "Hands
Wanted," but "hands" are not worth a great deal without
"heads." Mr. Beecher illustrates this, in this wise:
An
employee offers his services by saying, "I have a pair
of hands and one of my fingers thinks." "That is very
good," says the employer. Another man comes along, and
says "he has two fingers that think." "Ah! that is
better." But a third calls in and says that "all his
fingers and thumbs think." That is better still. Finally
another steps in and says, "I have a brain that thinks;
I think all over; I am a thinking as well as a working
man!" "You are the man I want," says the delighted
employer.
Those
men who have brains and experience are therefore the
most valuable and not to be readily parted with; it is
better for them, as well as yourself, to keep them, at
reasonable advances in their salaries from time to time.